How do you politely ask for a refund?
Just simply asking for a refund, explaining the problem to the best of your ability, and saying please and thank you should be enough.
And if it isn’t, they’ll let you know what else needs to be done.
If you are the least bit considerate, you don’t need to worry about it..
What can I do if a company won’t give me a refund?
Initiate a credit dispute If the merchant does not resolve your issue, contact your credit card company to dispute the credit charge and initiate the chargeback process. You may need to initiate the dispute within 60 days of the purchase, depending on your credit card company’s policy.
How do you write a return letter?
If you have the exact order number and product number, include it in the letter. Explain why you happen to be returning the items if there is any reason at all. Remind the vendor of the return policy and what you expect to happen whether it’s a refund or a new product being sent to you. Thank the vendor for their time.
How do you say no to refund request sample?
Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, “I looked into your situation and our refund policy does not allow one in this case.” Consider indicating that you spoke to a manager to add to the authority.
Are customers entitled to a refund?
The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days.