Quick Answer: When You Call 9 1 1 The Responding Dispatcher Will Ask You What Information?

What information do you need to know when calling 911?

The phone number you are calling from.

The nature of the emergency.

Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency..

What happens if you call 911 and don’t say anything?

But what happens if a 911 dispatcher hears nothing but silence? … Still, because some silent calls are true emergencies, 911 dispatchers are trained to follow silent call protocols. That means immediately sending a police officer to the call location—if the caller used a landline.

Who shows up when you call 911?

When you call 911, there are different levels of providers who come to your aid. These include: First responders, usually firefighters or police officers, can give basic first-aid care and CPR for adults, children and infants. Emergency Medical Technicians (EMTs) can do a little more than first responders.

Can 911 track your cell phone location?

911 has a hard time finding exact locations on cellphone calls, because of outdated technology. … Here’s how they explain it: When you call 911 from your cellphone, the dispatcher does not see your actual location. Instead, dispatch centers have to ask your wireless carrier for your location information.

What percentage of 911 calls are not emergencies?

20%The telephone number 911 is for emergency calls in North America. To use it for any other type of calls, such as a prank call, could be considered a crime. Some Public Safety Answering Points (PSAPs) report that 15%–20% of incoming 911 calls are non-emergencies.

How many times does the average person call 911?

On average, each person in the US calls 911 once every 468 days or every 15 months-ish.

Does 911 always call back?

Emergency Communications Officers always call back every hang-up call to see if emergency services are needed. If there is no answer and the call was made from a cell phone, a message is left advising that your cell phone dialled 911.

What should the person who makes the call to EMS be prepared to tell the dispatcher?

In the United States when calling 911, the emergency dispatcher will usually start the question by saying something like “What’s your emergency?” To expedite help, it’s best to be prepared with the following information and use a clear, calm voice. Take a deep breath while calling to focus and calm yourself.

What questions does a 999 operator ask?

When you call 999, an operator will ask you which emergency service you require….Initially, you will be asked four questions:Is the patient is breathing?What address are you calling from?What number are you calling from? (so we can call you back if you get cut off)What is the reason for your call?

Is it illegal to accidentally call 911?

Everyone makes mistakes, and there is no penalty to accidentally calling 911. The Communications Dispatcher will want to verify your name and address, and ensure that there is not a real emergency. If you do hang up, they will call you back to confirm that you are safe.

What information will a dispatcher ask you for when you call 9 1 1?

The 9-1-1 call taker should answer and type “GA” for Go Ahead. Tell what is needed-police, fire department, or ambulance. Give your name, phone number and the address where help is needed. Stay on the telephone if it is safe.

Who are dispatchers in communication with during a 9 1 1 call?

Public safety dispatchers (also known as emergency dispatchers, Tele-communicators or 9-1-1 dispatchers) receive calls from individuals who need assistance from Firefighters, Police Officers, and Emergency Medical Services.

When you call EMS what information is important to provide?

Your name, phone number and location. 3. The location of the emergency. (Be as specific as possible including street names, address, major landmarks or cross streets, mile markers.)

What are the two types of emergencies?

Two types of emergencies that require first aid: Injury and sudden illness.

What happens if you accidentally call SOS on iPhone?

If you hold down the buttons until the countdown ends, your iPhone automatically calls emergency services.” Therein lies the potential for accidental emergency contact. … Either way, if you’ve accidentally called Emergency SOS on your iPhone, tap the “Stop” button first, then tap the “Stop Calling” button next.

What happens if you call 999 and hang up?

Misuse of 999 and hoax calls are a criminal offence. You could face a maximum penalty of up to six months in prison or a fine of £5,000. … If you or someone else has accidentally dialled 999 please stay on the line and explain what has happened to the emergency service call handler. Do not simply hang up.

What do you say on a 999 call?

When you call 999 an operator will ask which emergency service you need….You will also be asked to give some additional information such as:the patient’s age, sex and medical history.whether the patient is conscious, breathing and if there is any bleeding or chest pain.details of the injury and how it happened.

How are 999 calls handled?

On dialling 999 or 112 an operator will answer and ask, “Emergency. Which service?” Previously operators asked “Which service do you require?” (approximately up to the mid-90s). The operator will then transfer the call to the appropriate service’s own call-taker.